Compassionate Patient Service Rep – Urgent Care

Saint Alphonsus; Nampa (ID); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package

Growth opportunities

Job summary

Saint Alphonsus in Nampa, Idaho is hiring a Patient Service Representative for their Garrity Urgent Care Clinic. This full-time position emphasizes exceptional customer service, requiring candidates to handle patient check-ins, co-pays, and appointment scheduling efficiently.

The ideal candidate is detail-oriented and possesses strong communication skills, aiming to enhance the patient experience. Responsibilities also include using electronic medical records to manage patients' information.

Competitive compensation and benefits are offered at this caring organization.

Qualifications

• Customer service experience required; healthcare experience preferred.
• EHR experience a plus with familiarity in medical terminology.
• Experience with process improvement or lean philosophy preferred.

Responsibilities

• Check in patients for appointments and collect co-pays.
• Answer phones and schedule appointments.
• Verify and update patient and insurance information.

Skills

Friendly communication

Detail-oriented

Customer service

Independent decision-making

Education

High School Diploma or equivalent

Tools

Electronic medical record (EPIC)

Job description

Saint Alphonsus in Nampa, Idaho is hiring a Patient Service Representative for their Garrity Urgent Care Clinic. This full-time position emphasizes exceptional customer service, requiring candidates to handle patient check-ins, co-pays, and appointment scheduling efficiently.

The ideal candidate is detail-oriented and possesses strong communication skills, aiming to enhance the patient experience. Responsibilities also include using electronic medical records to manage patients' information.

Competitive compensation and benefits are offered at this caring organization.