Patient Service Coordinator - Pediatrics Home Care

Pediatric Home Service; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Generous Paid Time Off (PTO)

401(k) Matching

Tuition Reimbursement

Professional Development Opportunities

Health and Dental insurance

Short & Long Term Disability and Life Insurance

Job summary

Pediatric Home Service in San Antonio, TX is seeking a full-time Patient Service Representative to join their dedicated team. The role includes creating and confirming delivery tickets for Durable Medical Equipment, assisting customers, and maintaining compliance with health regulations.

The ideal candidate should possess a high school diploma, strong organizational skills, and experience with DME preferred. This position offers various benefits including generous PTO, 401(k) matching, and health insurance.

Qualifications

• High school diploma or equivalent.
• 1–6 months related experience or training preferred.
• Experience with DME intake/admissions is a plus.

Responsibilities

• Create and confirm delivery tickets for Durable Medical Equipment.
• Assist customers through various channels including phone and email.
• Maintain database of physician orders and patient account information.
• Address billing complaints and ensure compliance with HIPAA.

Skills

Organizational skills

Problem solving

Communication skills

Keyboard skills

DME intake/admissions experience

Education

High school diploma or equivalent

Tools

Brightree EHR

Job description

Pediatric Home Service in San Antonio, TX is seeking a full-time Patient Service Representative to join their dedicated team. The role includes creating and confirming delivery tickets for Durable Medical Equipment, assisting customers, and maintaining compliance with health regulations.

The ideal candidate should possess a high school diploma, strong organizational skills, and experience with DME preferred. This position offers various benefits including generous PTO, 401(k) matching, and health insurance.