Patient Service Coordinator - Full Time

Blue Cloud Pediatric Surgery Centers; Lake Worth (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

PTO (paid time off)

401K

Bonus eligible

Job summary

Blue Cloud Pediatric Surgery Centers is seeking a full-time Patient Service Coordinator for their dental office front desk. This role involves greeting patients, managing appointments, and providing excellent customer service to family members.

Successful candidates should have a high school diploma and 2 to 3 years of experience in a customer service role within a dental or medical office. The position offers benefits including medical, vision, dental insurance, and a 401K plan.

Qualifications

• 2 to 3 years of customer service experience in a high‑volume dental or medical office setting.
• Strong ability to communicate clearly and effectively.

Responsibilities

• Greet and register patients and family members.
• Manage appointments and daily schedule.
• Provide customer service and appropriate forms to patients.

Skills

Customer service experience

Strong critical thinking skills

Computer skills (word processing, spreadsheet)

Education

High School Diploma or equivalent

Job description

PATIENT SERVICE COORDINATOR – DENTAL OFFICE FRONT DESK (FULL TIME)

Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission‑driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.

OUR VISION & VALUES

• We cheerfully work hard
• We are individually empathetic
• We keep our commitments

ABOUT YOU

You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast‑paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.

YOU WILL

• Greet and register patients and family members
• Manage appointments and daily schedule
• Provide patients and families with appropriate forms and informational documents
• Provide customer service
• Escalate any issues, questions, or calls to the appropriate parties

YOU HAVE

• High School Diploma or equivalent
• 2 to 3 years of customer service experience in a high‑volume dental or medical office setting
• Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively
• Computer skills to include word processing and spreadsheet

PREFERRED

• Strong background in a patient care environment

BENEFITS

• Medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long‑term disability, and 401K
• No on call, no holidays, no weekends
• Bonus eligible

Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.