Patient Service Coordinator - Full Time

Blue Cloud Pediatric Surgery Centers; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Vision & Dental

Flexible Spending Accounts

PTO

Disability & 401K

No on-call / No weekends

Bonus eligible

Job summary

Blue Cloud Pediatric Surgery Centers in Raleigh, NC, seeks a Patient Service Coordinator for the dental office front desk. This full-time role supports daily operations with patient greeting, scheduling, and form handling in a fast-paced environment.

Ideal candidates have 2–3 years of healthcare-facing customer service, strong communication, and solid computer skills. No on-call or weekend shifts; competitive benefits and growth opportunities available.

Qualifications

• 2 to 3 years of customer service experience in high-volume dental or medical office setting.
• Strong critical thinking and analytical skills with ability to communicate clearly and effectively.
• Computer skills to include word processing and spreadsheet.

Responsibilities

• Greet and register patients and family members.
• Manage appointments and daily schedule.
• Manage and provide patients and families with appropriate forms and informational documents.
• Provide customer service.
• Escalate any issues, questions, or calls to the appropriate parties.

Skills

Customer service

Communication

Multitasking

Computer skills

Education

High School Diploma or equivalent

Job description

NOW HIRING

PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK - Full Time

Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.

OUR VISION & VALUES

• We cheerfully work hard
• We are individually empathetic
• We keep our commitments

ABOUT YOU

You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.

YOU WILL

• Greet and register patients and family members
• Manage appointments and daily schedule
• Manage and provide patients and their families with appropriate forms and informational documents
• Provide Customer service
• Escalate any issues, questions, or calls to the appropriate parties

YOU HAVE

Requirements + Qualifications

• High School Diploma or equivalent
• 2 to 3 years of customer service experience in high-volume dental or medical office setting.
• Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
• Computer skills to include word processing and spreadsheet.

PREFERRED

• Strong background in patient care environment

BENEFITS

• We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
• No on call, no holidays, no weekends
• Bonus eligible

Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.