Work from Home Customer Service Coordinator-Card Account Servicing

Capital One; Tampa (FL); Remote; Full time

Job summary

A leading company is seeking a Work from Home Customer Service Coordinator for Card Account Servicing. This role requires excellent communication and problem-solving skills, with a focus on providing outstanding customer service through various channels. Candidates must meet specific technology and location requirements. Join a dynamic team that offers flexible schedules and comprehensive benefits from day one.

Benefits

Medical, Dental, Vision coverage from Day 1

Flexible schedules

Paid time off

Wellness programs

Tuition reimbursement

Qualifications

• At least 1 year of customer service experience; 2 years preferred.

Responsibilities

• Provide excellent customer service through phone and digital channels.
• Maintain a reliable private internet connection and work in a secure environment.

Skills

Communication

Empathy

Problem Solving

Education

High School Diploma

Job description

Work from Home Customer Service Coordinator-Card Account Servicing

Join to apply for the Work from Home Customer Service Coordinator-Card Account Servicing role at Capital One.

This role offers the convenience of working remotely, but candidates must live within a 100-mile radius of specified zip codes and be able to report in person when required, with at least 24 hours' notice.

Responsibilities and Requirements

• Provide excellent customer service through phone and digital channels.
• Demonstrate strong communication, empathy, and problem-solving skills.
• Maintain a reliable private internet connection (not cellular data or hotspot).
• Work in a secure, noise-free home environment.

Qualifications

• High School Diploma, GED, or equivalent.
• At least 1 year of customer service experience; 2 years preferred.

Compensation and Benefits

• Hourly pay: $21/hr.
• Medical, Dental, Vision coverage from Day 1.
• Flexible schedules, paid time off, wellness programs, tuition reimbursement, and other benefits.

Additional Information

Applicants must meet specific technology and location requirements, including internet speed and security standards, and reside within the specified geographic areas.