Patient Service and Authorization Coordinator

Johns Hopkins Medicine; Washington (District of Columbia); On-site; USD 25,000 - 32,000; Full time

Job summary

Johns Hopkins Regional Physicians in Lutherville, MD seeks a Patient Service and Authorization Coordinator to manage patient communications and care coordination for designated physicians. You will handle administrative tasks, schedule coordination, and contact patients, families, and insurance entities to support patient care.

The role requires strong medical terminology knowledge, organizational skills, and the ability to work independently as part of a collaborative team with a focus on

Qualifications

• High School Diploma or GED required
• Minimum of two-year work experience in a medical office
• Comprehensive knowledge of medical terminology required
• Comprehensive knowledge of insurance terminology and insurance plans required
• Customer service skills required
• Computer and Technology Skills required
• Organizational Skills and proofreading skills required
• Demonstrated ability for self-direction, initiation, and handling of multiple tasks required
• Demonstrated ability to work independently and as part of a team required

Responsibilities

• Coordinate activities and all administrative tasks for patients and their designated physicians.
• Regularly contact patients, patient families, physicians, insurance companies, and third-party insurance companies related to patient care.

Skills

Customer service

Computer skills

Organizational skills

Self-direction

Teamwork

Communication

Education

High School diploma or GED

Job description

Requisition #:683129 Location:Johns Hopkins Regional Physicians, Lutherville, MD Category:Clerical and Administrative Support Schedule:Day Shift Employment Type:Full Time

Johns Hopkins Regional Physicians (JHRP) offers a broad range of medical specialties, bringing expert Johns Hopkins care to locations in Maryland, Virginia, and Washington, D.C.

What Awaits You?

• Career growth and development opportunities
• A diverse and collaborative working environment
• An excellent compensation package!

Position Summary

The Patient Service and Authorization Coordinator coordinates activities and all administrative tasks for patients and their designated physicians. This position requires initial and follow-up care coordination within a multifaceted clinical office. The candidate must regularly contact patients, patient families, physicians, insurance companies, and third-party insurance companies related to patient care.

Minimum Qualifications

• High School Diploma or GED required
• Minimum of two-year work experience in a medical office
• Comprehensive knowledge of medical terminology required
• Comprehensive knowledge of insurance terminology and insurance plans required
• Customer service skills required
• Computer and Technology Skills required
• Organizational Skills and proofreading skills required
• Demonstrated ability for self-direction, initiation, and handling of multiple tasks required
• Demonstrated ability to work independently and as part of a team required

Salary Range

Minimum 18.00/hour - Maximum 23.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.