Patient Service and Authorization Coordinator

Johns Hopkins Medicine; Lutherville (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Career growth opportunities

Collaborative working environment

Competitive compensation

Job summary

Johns Hopkins Regional Physicians in Maryland is seeking a Patient Service and Authorization Coordinator to manage patient and physician administrative tasks, and coordinate initial and follow-up care in a multifaceted clinical office. This role requires proactive communication with patients, families, physicians, and insurance companies.

You will handle scheduling, eligibility checks, prior authorizations, and documentation accuracy.

Qualifications

• High School Diploma or GED required.
• Minimum of two years in a medical office.
• Knowledge of medical terminology required.
• Knowledge of insurance terminology and plans required.
• Customer service and computer skills required.
• Strong organizational and proofreading abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate administrative tasks for patients and designated physicians.
• Provide initial and follow-up care coordination in a clinical office.
• Regularly contact patients, families, physicians, and insurers.
• Support communication with third-party insurance providers.

Skills

Medical terminology

Insurance terminology

Customer service

Computer skills

Organizational skills

Proofreading

Self-direction

Initiative

Teamwork

Multitasking

Education

High School Diploma or GED

Job description

Johns Hopkins Regional Physicians (JHRP) offers a broad range of medical specialties, bringing expert Johns Hopkins care to locations in Maryland, Virginia, and Washington, D.C.

What Awaits You?

• Career growth and development opportunities
• A diverse and collaborative working environment
• An excellent compensation package!

Position Summary:

The Patient Service and Authorization Coordinator coordinates activities and all administrative tasks for patients and their designated physicians. This position requires initial and follow-up care coordination within a multifaceted clinical office. The candidate must regularly contact patients, patient families, physicians, insurance companies, and third-party insurance companies related to patient care.

Minimum Qualifications:

• High School Diploma or GED required
• Minimum of two-year work experience in a medical office
• Comprehensive knowledge of medical terminology required
• Comprehensive knowledge of insurance terminology and insurance plans required
• Customer service skills required
• Computer and Technology Skills required
• Organizational Skills and proofreading skills required
• Demonstrated ability for self-direction, initiation, and handling of multiple tasks required
• Demonstrated ability to work independently and as part of a team required

Salary Range:

Minimum 18.00/hour - Maximum 23.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.