Patient Scheduling Specialist — Improve Access & Care

BBH Burrell Behavioral Health; Poplar Bluff (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks & Benefits

Job summary

BBH Burrell Behavioral Health in Poplar Bluff, Missouri is seeking a Scheduling Coordinator to optimize provider schedules, reduce errors, and improve the client experience. You will manage schedules across Psychiatry Services, Outpatient Services, and Community Services, while collaborating with clinical teams to ensure high-quality service delivery.

The role requires attention to detail, effective communication, and HIPAA compliance.

Qualifications

• Must possess at least a high school diploma or GED.
• Experience in an office setting is preferred.

Responsibilities

• Build and maintain schedules for designated programs and service lines within the electronic health records system.
• Review assigned providers’ schedules for errors and coordinate with Client Contact Services to rectify any issues.
• Assist with caseload management and maintenance as required.
• Coordinate program-specific appointments for clients.
• Collaborate with clinical teams on caseload management, schedule utilization, client attendance policy adherence, and discharge protocols.
• Communicate with Client Contact Services staff to fill available appointment times for programs.
• Ensure compliance with HIPAA guidelines when interacting with clients and coworkers.
• Generate reports for the designated department regarding scheduled appointments throughout the system.
• Attend all required meetings.
• Address management needs, including data collection, program evaluation, schedule maintenance, and updates to the electronic health record.
• Perform additional duties as assigned.

Skills

Scheduling experience

Attention to detail

Communication skills

Education

High School Diploma or GED

Job description

BBH Burrell Behavioral Health in Poplar Bluff, Missouri is seeking a Scheduling Coordinator to optimize provider schedules, reduce errors, and improve the client experience. You will manage schedules across Psychiatry Services, Outpatient Services, and Community Services, while collaborating with clinical teams to ensure high-quality service delivery.

The role requires attention to detail, effective communication, and HIPAA compliance.