Patient Scheduling Specialist - Home Infusion Care

Option Care Health; Austin (TX); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

401K Retirement Savings Plan with 401K

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

MyFlexPay

Family Support

Mental Health Services

Company Paid Life Insurance

Award/Recognition Programs

Job summary

Option Care Health is seeking a Patient Scheduler in Austin, TX to coordinate staffing for patient visits across clinical teams, including nursing and subcontracted staff. You will work with pharmacy, nursing and warehouse to determine schedule needs and ensure timely patient care.

The role requires strong communication, scheduling experience, and proficiency with common office software. You will support operations while maintaining patient confidentiality and compliance with guidelines.

Qualifications

• High School diploma or equivalent.
• At least 1 year of scheduling experience.
• At least 1 year in a general office administration setting or similar fast-paced environments.

Responsibilities

• Ensures appropriate staffing is arranged for all patient care.
• Coordinates, monitors and schedules patient care across all clinical areas.
• Contacts patients and clinicians to schedule and confirm deliveries and visits.
• Interprets physician orders and schedules accordingly.
• Completes tasks and runs reports in required platforms.
• Coordinate scheduling needs with staffing availability.
• Ensures management is aware of staffing needs and requirements.
• Facilitates patient complaints or issues to appropriate department.
• May perform clerk duties in the absence of a clerk.
• Observes confidentiality of patient and proprietary Option Care information.
• Accepts other responsibilities as assigned.

Skills

Verbal & written communication

MS Word

MS Excel

Customer service

Education

High School diploma

Tools

MS Word

MS Excel

Job description

Option Care Health is seeking a Patient Scheduler in Austin, TX to coordinate staffing for patient visits across clinical teams, including nursing and subcontracted staff. You will work with pharmacy, nursing and warehouse to determine schedule needs and ensure timely patient care.

The role requires strong communication, scheduling experience, and proficiency with common office software. You will support operations while maintaining patient confidentiality and compliance with guidelines.