Patient Scheduling Specialist – Front Desk

Providence Health & Services; Happy Valley (OR); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Free parking

Tuition Reimbursement

Paid Time Off

Retirement plan

Caregiver Assistance Program

Job summary

Providence Milwaukie Hospital is seeking a Clerical Assistant to provide patient-facing scheduling and front desk support. You will help coordinate appointments, handle reception duties, and ensure a welcoming experience for patients in a busy clinic.

The role emphasizes accuracy, patience, and professional communication, with benefits and a supportive team culture within the Providence system.

Qualifications

• 1 year of experience in a customer service-oriented environment.
• Preferred: H.S. Diploma or GED.
• AHA Heart Saver certification or AHA BLS certification may be required at some Rehab clinic locations.
• Experience in a medical environment or rehab field.
• Experience with medical terminology.
• Experience with MS Office Suite or other Windows-based software programs.
• Experience with computerized patient scheduling programs.
• Experience with EPIC.

Responsibilities

• Serve as the front-desk contact and support scheduling for patients.
• Assist with appointment scheduling, cancellations, and reminders.
• Provide patient-focused service and accurate information.

Skills

Customer service

Education

H.S. Diploma or GED

Tools

MS Office

EPIC

Scheduling software

Job description

Providence Milwaukie Hospital is seeking a Clerical Assistant to provide patient-facing scheduling and front desk support. You will help coordinate appointments, handle reception duties, and ensure a welcoming experience for patients in a busy clinic.

The role emphasizes accuracy, patience, and professional communication, with benefits and a supportive team culture within the Providence system.