Patient Scheduling Specialist

Medasource; Denver (CO); Hybrid; USD 35,000 - 45,000; Full time

Job summary

A healthcare service provider is seeking reliable Medical Support Assistants to support Veterans within a large healthcare system. Responsibilities involve essential customer service tasks including appointment scheduling, greeting patients, and insurance verification. Ideal candidates should have a high school diploma, experience in customer service, and be proficient with medical terminology. This is a full-time position with the potential for remote work. Candidates should also be able to pass a federal background check.

Qualifications

• 6+ months of customer service experience.
• 1+ year of clerical, call center, or healthcare administrative experience.
• Ability to pass a federal background check.

Responsibilities

• Provide customer service and appointment scheduling.
• Answer phones and greet Veteran patients.
• Verify and update clinic's daily needs and insurance information.

Skills

Customer service

Clerical skills

Proficient with medical terminology

Typing speed of 50 words per minute

Education

High school diploma or GED

Job description

Location: 100% onsite, possibility of remote work

Duration: 1 year contract (strong possibility of extension!)

Full Time: M-F, Day Shift

Overview

We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by a large healthcare system. MSAs provide critical front-line administration support across outpatient clinics and virtual care services.

Responsibilities

• Customer service, appointment scheduling, and records management
• Answer phones, greet Veteran patients, schedule appointments and consults
• Help determine a clinic's daily needs, and verify and update insurance information

Required Qualifications

• Minimum 6+ months of customer service experience
• 1+ year of clerical, call center, or healthcare administrative experience
• High school diploma or GED required
• Proficient with medical terminology
• Typing speed of 50 words per minute or more
• Ability to pass a federal background check
• Reliable internet for a remote work environment