Patient Scheduling Representative

One GI; New Albany (IN); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Paid time off

401(k) employer match

Education reimbursement

Growth opportunities

Health and FSA/HSA benefits

Refer a friend bonus

Job summary

Gastroenterology Health Partners in New Albany, IN is seeking a full-time Patient Scheduling Representative to support daily clinic operations. The role focuses on updating patient records, scheduling visits, and coordinating care with physicians while maintaining accurate demographics and insurance data.

Candidates should have medical office experience, knowledge of medical terminology, and strong patient service skills.

Qualifications

• Medical terminology coursework preferred.
• Experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
• Two years of patient-care experience if no formal training.

Responsibilities

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits according to physician parameters and preferences.
• Update referral and recall entries in the practice management system.
• Prepare patients with the appropriate forms and instructions.
• Monitor wait lists and follow up on appointments after clinic and endo.

Skills

Medical terminology

Scheduling experience

Patient care

Medical office experience

Education

High School Diploma or equivalent

Job description

Job Details: Job Location: IN 2630 Grant Line Road 0VQ53 - New Albany, IN, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: None, Job Category: Admin - Clerical, Are you ready to take the next step in your career—somewhere you can grow your skills, feel supported, and be part of a team that truly values you?

At Gastroenterology Health Partners, we’re building a workplace where people come first. We celebrate diverse perspectives, create space for everyone to belong, and work together to make every experience—patient and employee alike—meaningful.

We’re excited to welcome a full-time Patient Scheduling Representative to our clinic. If you have experience in a medical office, understand medical terminology, and enjoy helping people navigate their care, you may be a perfect fit. Scheduling experience is a bonus, but a positive attitude and commitment to excellent service go a long way.

If you're looking for a place that invests in you, we’d love to hear from you.

Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI and earn a special bonus when they join the team!

Snapshot of Daily Duties:

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Monitor wait list and reports for follow up appointments after clinic and endo.

The Must Haves:

• High School Diploma or equivalent required.
• Previous medical office experience, medical terminology coursework preferred.
• Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
• In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.