Medical Support Technician Scheduler - Outpatient; $2,000 Sign On Bonus

Yukon-Kuskokwim Health Corporation; Alaska; On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Generous PTO

11 holidays

Healthcare coverage

Life insurance

Flexible Spending Account

Retirement plans

Wellness center

Job summary

Yukon-Kuskokwim Health Corporation is a Tribal health care organization serving nearly 30,000 people across rural southwest Alaska. Bethel, the regional hub, hosts the region's only hospital.

The role answers scheduling telephones, schedules, cancels or reschedules patient appointments using guidelines or routes calls to the appropriate department. You will assist the Case Management Team with various office duties in a professional setting.

Qualifications

• High School diploma or equivalent required.
• One year experience in a position that requires dealing with the public preferred.
• Previous switchboard experience preferred.
• Working knowledge of medical terminology preferred.
• Yup’ik speaker preferred.

Responsibilities

• Answers scheduling telephones and schedules patient appointments.
• Cancels or reschedules appointments per Scheduling Guidelines or routes calls to appropriate department.
• Assists the Case Management Team with various office duties as assigned.

Skills

Medical terminology

English communication

Yup’ik language

Education

High School diploma or equivalent

Tools

Computer

Multiline telephone system

Copy/print/scan

Job description

We are working together to achieve excellent health. Come join us! The Yukon-Kuskokwim Health Corporation is a Tribal health care organization, serving nearly 30,000 people living across rural, southwest Alaska in villages with populations from about 10 to more than 1,000. Bethel, the regional hub and location of the only hospital in the region, has a population of nearly 7,000. The Yukon-Kuskokwim Delta is home to thousands of lakes and two primary rivers—the Kuskokwim and Yukon. We offer a broad range of employment opportunities and the chance to make a meaningful impact on the health of people in the region.**Position Summary:** Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Assists the Case Management Team in various office duties as assigned.**Position Qualifications:**Minimum Education: High School diploma or equivalentMinimum Experience: One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.License, Certification, Registration: None requiredEquipment/Tools: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.Specialized Knowledge and Skills: Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing. Yup’ik speaker preferred.Supervisory Responsibilities: None**Benefits Include:*** Generous PTO – starting at 4.5 weeks per year, accrued over time* Eleven paid holidays* Comprehensive healthcare coverage* Life and Disability Insurance* Flexible Spending Account* Retirement plans* Employee Wellness Center* Plus More!Compensation Pay Range Minimum:21.78Employment Type:RegularTime Type:Full timeHours Per Week:40FLSA Exempt:NoYukon Kuskokwim Health Corporation is an Affirmative Action/Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly.Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants.For more information, please contact the YKHC Recruitment Department at [e-mail]