Medical Support Technician Unit Clerk

YKHC Yukon Kuskokwim Health Corporation; United States; On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

PTO 4.5 weeks

Paid holidays

Healthcare coverage

Life and disability insurance

Flexible Spending Account

Retirement plan

Wellness center

Job summary

YKHC Yukon Kuskokwim Health Corporation in Bethel, AK is seeking a Scheduling Clerk to answer telephones and manage patient appointments according to guidelines. The role involves routing calls to the appropriate departments in a professional manner and supporting the Case Management Team with office duties.

Minimum education is a high school diploma; one year of public-facing experience is preferred, with prior switchboard experience and medical terminology knowledge also preferred.

Qualifications

• High School diploma or equivalent required.
• Prefer one year of public-facing experience.
• Previous switchboard experience preferred.
• Working knowledge of medical terminology preferred.

Responsibilities

• Answer scheduling telephones and schedule, cancel or reschedule appointments.
• Route calls to appropriate department or party in a professional manner.
• Assist the Case Management Team with various office duties.

Skills

Public interaction

Switchboard experience

Medical terminology

Customer service

Education

High School diploma or equivalent

Job description

We are working together to achieve excellent health. Come join us! The Yukon-Kuskokwim Health Corporation is a Tribal health care organization, serving nearly 30,000 people living across rural, southwest Alaska in villages with populations from about 10 to more than 1,000. Bethel, the regional hub and location of the only hospital in the region, has a population of nearly 7,000. The Yukon-Kuskokwim Delta is home to thousands of lakes and two primary rivers—the Kuskokwim and Yukon. We offer a broad range of employment opportunities and the chance to make a meaningful impact on the health of people in the region.

Position Summary:

Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Assists the Case Management Team in various office duties as assigned.

Position Qualifications:

• Minimum Education: High School diploma or equivalent
• Minimum Experience: One year experience in a position that requires dealing with the public preferred.
• Previous switchboard experience preferred.
• Working knowledge of medical terminology preferred.
• License, Certification, Registration: None required

Benefits Include:

Generous PTO – starting at 4.5 weeks per year, accrued over time Eleven paid holidays Comprehensive healthcare coverage Life and Disability Insurance Flexible Spending Account Retirement plans Employee Wellness Center Plus More!

Compensation Pay Range Minimum: 23.37

Employment Type: Regular Time Type: Full time Hours Per Week: 40 FLSA Exempt: No

Yukon Kuskokwim Health Corporation is an Aff. All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly. Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants. For more information, please contact the YKHC Recruitment Department at [e-mail] Join YKHC, a Tribal Health Organization serving 58 tribes in southwest Alaska. We offer comprehensive healthcare, from community clinics to a regional hospital, dental, behavioral health, and more. Come be part of our team!