Patient Scheduling & Front Desk Concierge

Bryan Health; Lincoln (NE); On-site; USD 29,000 - 38,000; Full time

Job summary

Bryan Health in Lincoln, NE is seeking an entry‑level front desk assistant to support patient scheduling, registration, and routine office coordination. You will handle data entry, basic patient communication, and daily clerical tasks in a healthcare setting.

The role emphasizes accuracy, confidentiality, and teamwork, with opportunities to learn departmental workflows and grow professionally within our patient access operations.

Qualifications

• High school diploma or equivalent required.
• Previous customer service, clerical, or administrative experience preferred.
• Experience in a healthcare or medical office setting preferred.

Responsibilities

• Schedule and confirm patient appointments using established procedures.
• Register patients and collect demographic, insurance, and financial information accurately.
• Answer inbound and outbound calls and escalate issues as needed.
• Greet patients and visitors and provide directions or assist with access to care.
• Enter, scan, and maintain patient documents in electronic systems.
• Follow privacy, safety, and compliance requirements in all patient interactions.

Skills

Customer service

Communication

Data entry

Education

High School Diploma

Tools

EHR systems

Job description

Bryan Health in Lincoln, NE is seeking an entry‑level front desk assistant to support patient scheduling, registration, and routine office coordination. You will handle data entry, basic patient communication, and daily clerical tasks in a healthcare setting.

The role emphasizes accuracy, confidentiality, and teamwork, with opportunities to learn departmental workflows and grow professionally within our patient access operations.