Patient Scheduling Coordinator Home Health

AdventHealth; United States; On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from day one

403-B Retirement Plan

4 weeks paid parental leave

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth is seeking an experienced scheduling coordinator in Florida to manage patient schedules and edit staff assignments. The role requires strong English communication and knowledge of medical terminology, with familiarity in electronic medical records (EMR).

The position offers day shift hours, with occasional weekend work, and requires at least 1 year of medical office experience. AdventHealth emphasizes holistic care and teamwork within a faith-based care ministry.

Qualifications

• Demonstrates ability to communicate effectively in English.
• Requires knowledge of medical terminology.
• Familiar with electronic medical records (EMR).
• Proficient with Word, Excel, PowerPoint, Outlook and internet search.
• Able to complete AdventHealth Home Care Orientation and Training.
• Education: High School Diploma or equivalent.
• Work Experience: 1+ year related experience in medical office.
• Home Health Agency office experience preferred.

Responsibilities

• Manage scheduling for patients and edit staff schedules as needed.
• Initiate infection control forms and upload them in HR Console as Employee Infection Report.
• Handle calls from field staff and refer clinical questions to Manager or Director.
• Maintain hospitalization log and update daily in the EMR with coordination notes.
• Provide transfer summaries and medication lists to the receiving inpatient facility.
• Complete requested schedules per agency guidelines (discharges, visits, recert, etc.).
• Ensure supervisory visits are scheduled per protocol and regulatory mandates.
• Adjust service codes related to visits and episodes of care.
• Run scheduling reports (Agent Summary, Missed Visit) as required.
• If PSC is an LPN, receive lab reports, assess, and route to Medical Records.
• Participate on at least two agency-wide committees per year as requested.
• Perform other duties as assigned.

Skills

English communication

Medical terminology

EMR knowledge

Microsoft Office

Orientation & training

Education

High School Diploma

Tools

Microsoft Office

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well‑being Resources
• Mental Health Resources and Support
• Pet Benefits

Location

Address: 770 W GRANADA BLVD
City: ORMOND BEACH
State: Florida
Postal Code: 32174

Schedule

Schedule: Full‑time Days 8am-5:00pm
Hours: Day Shift with occasional Weekend's when coverage needed.
Full time Shift: Day-Weekend (United States of America)

Responsibilities

Manages the schedule for all patients and edits schedules for employees calling in sick, ensuring timely reassignment of patients. Initiates infection control forms and uploads them as “Employee Infection Report” in HR Console. Receives second calls from field staff during times clinical supervisors are unavailable and refers clinical questions to Manager or Director as necessary. Maintains the patient hospitalization log, enters coordination notes in electronic medical records, and updates daily for morning huddle. Provides appropriate transfer summary and medication list to the receiving inpatient facility. Completes requested schedules according to agency scheduling guidelines, including discharge visits, OASIS collection, recert visits, and rescheduled visits. Ensures supervisory visits are scheduled according to agency protocol and regulatory mandates. Adjusts service codes related to discharge visits, supervisory visits, and buddy codes considering the entire episode of care. Runs all scheduling reports, including Agent Summary Report and Missed Visit Done on Paper Report. If the PSC is an LPN, receives lab reports, assesses for normality, faxes copies to doctors and pharmacies, informs appropriate staff, and routes to the Medical Records Department. Updates employee schedules daily, considering productivity and geographic issues, and discusses assignments with supervisor/manager for approval. Serves on at least two agency‑wide committees per year as requested. Performs other duties as assigned.

Knowledge, Skills, and Abilities

Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements.

[Required] Medical terminology knowledge.

[Required] Knowledge of electronic medical record.

[Required] Knowledge of basic to intermediate application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software.

[Required] Ability to complete AdventHealth Home Care Orientation and Training, as necessary.

[Required] Education: High School Grad or Equ

[Required] Work Experience: 1+ related experience in medical office.

[Required] Home Health Agency office experience

[Preferred] Licenses and Certifications: Driver's License (DL)

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

Pay Range: $16.79 - $26.86

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

About Us

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith‑based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.