Patient Scheduling Coordinator - Enable Seamless Care

UW Health; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

UW Health in Madison, WI is seeking a Patient Scheduling Coordinator to manage patient appointments and ensure smooth scheduling for both routine and complex cases. The role involves processing inbound calls, coordinating multiple resources for surgical and non-surgical procedures, and evaluating scheduling policies.

You will interact with leadership to determine scheduling resource needs and contribute to a patient-centered scheduling process.

Qualifications

• 1 year of previous experience working in an office or customer service environment.
• 1 year or more electronic medical scheduling.

Responsibilities

• Facilitate and coordinate the care of our patients through effective and timely scheduling.
• Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
• Evaluation of scheduling policies and procedures.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Act as a liaison with leadership to determine scheduling resource needs.

Education

High school diploma or equivalent

Associate's Degree or Bachelor's Degree in Business Administration, Healthcare, or other related field

Job description

UW Health in Madison, WI is seeking a Patient Scheduling Coordinator to manage patient appointments and ensure smooth scheduling for both routine and complex cases. The role involves processing inbound calls, coordinating multiple resources for surgical and non-surgical procedures, and evaluating scheduling policies.

You will interact with leadership to determine scheduling resource needs and contribute to a patient-centered scheduling process.