Patient Scheduling Coordinator - Access Navigator

Ascension; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off and holidays

Tuition reimbursement and development

Employee Assistance Program

Parental leave and family benefits

Job summary

Ascension is hiring for a full-time scheduling/administrative role at our Jacksonville, FL site. This position coordinates patient medical services and referrals with external providers, manages changes and cancellations, and ensures accurate entry of appointment details in our electronic medical system.

The role requires a high school diploma or 1 year of related experience; licensure can substitute education/experience. Comprehensive benefits and career growth opportunities are provided.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Coordinates and schedules patient medical services and referrals with external healthcare providers.
• Manages schedule changes and cancellations, ensuring proper approval is obtained.
• Maintains accurate and up-to-date provider contact information.
• Ensures all appointment details, special instructions, and patient information are accurately entered into the electronic medical system.
• Adheres to site‑specific protocols and maintains up-to-date documentation for compliance.

Skills

Scheduling

Coordination

Data entry

Education

High School diploma equivalency

Job description

Ascension is hiring for a full-time scheduling/administrative role at our Jacksonville, FL site. This position coordinates patient medical services and referrals with external providers, manages changes and cancellations, and ensures accurate entry of appointment details in our electronic medical system.

The role requires a high school diploma or 1 year of related experience; licensure can substitute education/experience. Comprehensive benefits and career growth opportunities are provided.