Patient Access Navigator — Scheduling & Support

PT Solutions Physical Therapy; Florida; On-site; USD 22,950 - 24,796; Full time

Benefits offered by this job

Competitive compensation with performance-based incentives

Professional development opportunities

Paid Time Off (PTO) and Sick Leave accrual

Reimbursement for endurance race entry fees

Job summary

PT Solutions Physical Therapy is looking for a Patient Service Coordinator in Florida who will be the vital link between patients, providers, and insurers. This role includes managing various administrative and communication processes to guarantee that every step of the care journey is seamless and supportive.

The ideal candidate will have strong communication, multitasking abilities, and preferably some customer service or healthcare front office experience. Full-time availability is required, and the position offers competitive compensation and professional development opportunities.

Qualifications

• Must meet all compliance, background check, and onboarding requirements.
• 1–2 years of customer service or healthcare front office experience preferred.
• Professional, empathetic, and patient-centered approach.

Responsibilities

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
• Ensure compliance with HIPAA and accurate documentation standards.

Skills

Strong communication and customer service skills

Ability to multitask and prioritize effectively

High level of accuracy and attention to detail

Proficiency in Microsoft Office

Strong problem-solving and conflict-resolution skills

Education

High School or GED diploma

Tools

EMR systems

Scheduling platforms

Job description

PT Solutions Physical Therapy is looking for a Patient Service Coordinator in Florida who will be the vital link between patients, providers, and insurers. This role includes managing various administrative and communication processes to guarantee that every step of the care journey is seamless and supportive.

The ideal candidate will have strong communication, multitasking abilities, and preferably some customer service or healthcare front office experience. Full-time availability is required, and the position offers competitive compensation and professional development opportunities.