Patient Access Navigator: Efficient Scheduling & Care Access

Tanner Health; Carrollton (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Tanner Health is seeking a Patient Access Navigator I to coordinate scheduling requests and validate scheduling requirements. You will help patients navigate access to care and follow established workflows to ensure accurate appointment placement and patient readiness for visits.

In a high-volume environment, you will demonstrate accountability for completing work accurately and timely while supporting efficient access to care and positive patient experiences.

Qualifications

• High school diploma or GED required.
• Six months of related experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Coordinate scheduling requests and confirm appointment times.
• Validate scheduling requirements and physician/provider availability.
• Assist patients in navigating access to care and understanding next steps.
• Follow established workflows, scheduling protocols and system guidance.
• Ensure accurate appointment placement and patient readiness for visits.
• Contribute to a positive patient experience and efficient access to care.

Skills

Scheduling coordination

Customer service

Communication

Multitasking

Time management

Education

High School Diploma or GED

Job description

Tanner Health is seeking a Patient Access Navigator I to coordinate scheduling requests and validate scheduling requirements. You will help patients navigate access to care and follow established workflows to ensure accurate appointment placement and patient readiness for visits.

In a high-volume environment, you will demonstrate accountability for completing work accurately and timely while supporting efficient access to care and positive patient experiences.