Patient Scheduling & Billing Specialist

Waterbury Hospital; Waterbury (CT); On-site; USD 25,000 - 30,000; Full time

Job summary

Waterbury Hospital is seeking a Registration/Admissions Clerk to support scheduling, registration, and insurance verification with compassionate, accurate service. You will educate patients on financial responsibilities and assist with understanding financial assistance options while upholding HIPAA and hospital policies.

Primary duties include collecting demographic information, coordinating with physicians and staff, and maintaining confidentiality.

Qualifications

• High School graduate or equivalent.
• At least two years' hospital or medical office experience.
• Ability to use CRT/PC and office equipment.
• Knowledge of hospital billing and third party collections.
• Strong time management and ability to work under pressure.
• Ability to protect patient confidentiality.
• Basic computer skills and internet access.
• Ability to follow procedures and policies.

Responsibilities

• Books appointments and verifies demographic/insurance information.
• Educates patients on estimated financial responsibilities and collects self-pay balances.
• Reschedules or cancels appointments and notes medical necessity for Medicare patients.
• Sends confirmation letters and faxes as required; monitors transmission.
• Works efficiently and adapts to changing priorities; supports team goals.
• Maintains professional relationships within a multi-skilled team; provides coverage as needed.
• Performs other related duties including registration and insurance verification as required.

Skills

Customer service

Communication

HIPAA/compliance

Computer skills

Time management

Hospital billing

Insurance verification

Job description

Waterbury Hospital is seeking a Registration/Admissions Clerk to support scheduling, registration, and insurance verification with compassionate, accurate service. You will educate patients on financial responsibilities and assist with understanding financial assistance options while upholding HIPAA and hospital policies.

Primary duties include collecting demographic information, coordinating with physicians and staff, and maintaining confidentiality.