Patient Scheduling Advocate

OrthoAlaska LLC; Anchorage (AK); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

FSA/HSA

Life insurance

Disability insurance

Profit sharing

401(k)

Paid time off

Job summary

Orthopedic Physicians Alaska is seeking a Patient Scheduling Specialist (Patient Advocate) to manage calls, emails, and in-person requests, ensuring a smooth appointment flow and compassionate patient service.

You will register and schedule patients with providers, collaborate with clinicians, and uphold patient-centered care, with benefits including medical and dental insurance, retirement plans, and paid time off.

Qualifications

• Six (6) months of customer service experience.
• High school diploma or equivalent.
• Knowledge of scheduling software or EHR systems.

Responsibilities

• Answer telephone calls promptly and professionally.
• Handle scheduling with providers based on protocol.
• Collaborate with medical providers and staff to ensure best outcomes for patients.
• Register and schedule patients with providers as per company protocol.

Skills

Customer service

Fast-paced environment

Phone communication

Medical records knowledge

Education

High school diploma

Tools

Scheduling software

EHR systems

Job description

Orthopedic Physicians Alaska is seeking a Patient Scheduling Specialist (Patient Advocate) to manage calls, emails, and in-person requests, ensuring a smooth appointment flow and compassionate patient service.

You will register and schedule patients with providers, collaborate with clinicians, and uphold patient-centered care, with benefits including medical and dental insurance, retirement plans, and paid time off.