Patient Scheduler - Mammography

Providence; Everett (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Providence Regional Medical Center Everett is seeking a receptionist to coordinate patient reception, scheduling, and registration. You will obtain and record all data related to the registration process and ensure accurate data entry while upholding the facility's high standards of customer service.

Under supervision, you will interact with patients and families, answer calls with proper etiquette, and contribute to a patient-focused environment that supports our Mission of caring for everyone.

Qualifications

• Experience with multi-line telephone systems and standard office equipment.
• Familiarity with hospital registration processes preferred.

Responsibilities

• Coordinate patient reception, scheduling and registration under supervision.
• Obtain and record data for the registration process.
• Provide excellent customer service and answer calls with proper etiquette.

Skills

Phone etiquette

Customer service

Education

Medical terminology

Tools

Multi-line phones

PC literacy

Printers

Copiers

Fax machines

Job description

Under supervision coordinates patient reception, scheduling and registration. Obtains and records all data relative to the registration process. Maintains knowledge of insurance and third-party payers, computer data-entry and forms and the Advanced Beneficiary Notification (ABN) process. Answers all incoming calls using correct phone etiquette and displays exemplary customer service skills.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row.

Required Qualifications:

• Experience with multi-line telephone systems, personal computer, printers, copiers and fax machines.

Preferred Qualifications:

• Medical terminology.
• 6 months of Clerical background involving public contact, preferably medical. Ancillary department (such as Radiology), clerical or Admitting Representative/Scheduling specialist experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.