Patient Scheduler - Infusion Care Coordinator

Option Care Health; Charleston (AR); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K with Company Match

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

MyFlexPay

Family Support

Mental Health Services

Life Insurance

Recognition Programs

Job summary

Option Care Health is seeking a Patient Scheduler in the United States to coordinate and schedule patient care across clinical teams, ensuring staffing coverage and timely deliveries. You will interact with patients, clinicians and office staff, maintain accuracy in scheduling systems, and support Nurse Manager and Director of Operations in daily tasks.

Strong communication and organisational skills are essential.

Qualifications

• High School diploma or equivalent.
• At least 1 year of previous scheduling experience.
• At minimum, 1 year of experience in a general office administration setting or a similar fast paced environment(s)

Responsibilities

• Ensures appropriate staffing is arranged for all patient care.
• Coordinates, monitors and schedules patient care across all clinical areas.
• Contacts patients and clinicians to schedule and confirm deliveries and visits.
• Responsible for interpreting physician’s orders and scheduling according to orders.
• Completes tasks and runs reports in required platforms.
• Coordinate scheduling needs with staffing availability.
• Ensures management is aware of staffing needs and requirements.
• Facilitates patient complaints or issues to appropriate department.
• May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
• Accepts other responsibilities and duties that may be assigned.

Skills

Communication

Customer Service

Organizational Skills

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Scheduling Software

Job description

Option Care Health is seeking a Patient Scheduler in the United States to coordinate and schedule patient care across clinical teams, ensuring staffing coverage and timely deliveries. You will interact with patients, clinicians and office staff, maintain accuracy in scheduling systems, and support Nurse Manager and Director of Operations in daily tasks.

Strong communication and organisational skills are essential.