Infusion Care Scheduler & Staffing Coordinator

Option Care; Tallahassee (FL); On-site; USD 48,712,000 - 81,320,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

Bonding Time Off

401K Retirement Savings Plan with 100%

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

myFlexPay

Family Support

Mental Health Services

Company Paid Life Insurance

Award/Recognition Programs

Job summary

Option Care Health is seeking a Patient Scheduler to arrange staffing for patient care across clinical areas, coordinating with nursing, pharmacy, and warehouse teams. The role involves contacting patients and clinicians to schedule visits and deliveries, and interpreting physician orders for scheduling adherence.

The ideal candidate has at least 1 year of scheduling experience, strong communication skills, and proficiency with Word/Excel.

Qualifications

• Strong verbal and written communication across audiences.
• Proficient in Microsoft Word and basic formatting tasks.
• Proficient in Microsoft Excel and data entry.
• Experience providing customer service to internal and external customers.

Responsibilities

• Ensures appropriate staffing is arranged for all patient care.
• Coordinates, monitors and schedules patient care across all clinical areas.
• Contacts patients and clinicians to schedule and confirm deliveries and visits.
• Interprets physician orders and schedules accordingly.
• Completes tasks and runs reports in required platforms.
• Coordinate scheduling needs with staffing availability.
• Keeps management informed of staffing needs and requirements.
• Facilitates patient complaints or issues to the appropriate department.
• May perform clerk functions in absence of a clerk.
• Protects confidentiality of patient and company information.

Skills

Communication

Verbal communication

Written communication

Customer service

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Electronic scheduling platform

Job description

Option Care Health is seeking a Patient Scheduler to arrange staffing for patient care across clinical areas, coordinating with nursing, pharmacy, and warehouse teams. The role involves contacting patients and clinicians to schedule visits and deliveries, and interpreting physician orders for scheduling adherence.

The ideal candidate has at least 1 year of scheduling experience, strong communication skills, and proficiency with Word/Excel.