Patient Scheduler - Hematology & Oncology Dept.

Trinity Health; West Side Hill (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Great Benefits

Job summary

Saint Mary's Hospital, part of Trinity Health Of New England, is seeking an Oncology Scheduler to coordinate and schedule appointments for oncology services at the Chase Highway Waterbury location. You will greet patients, assist with referrals, and ensure accurate scheduling and insurance data while supporting clinicians.

The role emphasizes patient-centered care, effective communication, and teamwork in a fast-paced hospital environment with day shifts.

Qualifications

• High School diploma or equivalent.
• College coursework in secretarial or medical sciences preferred.
• Minimum of one year experience in a physician's office.
• Familiarity with medical terminology required.
• Bilingual abilities preferred.

Responsibilities

• Greet patients, answer phones, schedule patients.
• Assist clinicians with pre-certifications/referrals, faxes and chart preparation.
• Ensure the provider's schedules are timely and accurate.
• Obtain accurate, timely registration and insurance information.
• Provide clerical support to physicians, clinicians, mid-level providers and staff.

Skills

Communication

Medical terminology

Bilingual (preferred)

Education

High School diploma or equivalent

College coursework in secretarial/medical sciences

Job description

Employment Type

Full time Shift: Day Shift

Description

Come join our Patient Access team at Saint Mary's Hospital, a member of Trinity Health Of New England!

This position will be working in Hematology and Oncology department at the Chase Highway location in Waterbury (not at Saint Mary's Hospital campus).

Position Purpose

The oncology scheduler coordinates and schedules all oncology appointments for established patients such as, laboratory, chemotherapy infusion, blood products, Physician/APP, injections, nutrition, chemotherapy education, genetics, symptom management and survivorship appointments; as well as coordinating radiology studies, internal/external referral appointments as requested by providers, nurses, and other patient care team members. Scheduler must be able to greet and interact with patients, staff and public with a courteous attitude

What you will do

• Greet patients, answer phones, schedule patients
• Assist clinicians with pre-certifications/referrals, faxes and chart preparation
• Ensure the provider's schedules are timely and accurate
• Obtain accurate, timely registration and insurance information
• Provide clerical support to physicians, clinicians, mid-level providers and staff

Minimum Qualifications

• High School diploma or equivalent
• College coursework in the secretarial or medical sciences preferred
• Minimum of one year experience working in a physician's office required, preferably in a similar capacity
• Familiarity with medical terminology required
• Ability to communicate well and listen effectively. Bilingual is preferred.

Position Highlights and Benefits

• 40hrs full time days 8a-4:30p
• Great benefits and Health Insurance Coverage starting day one

Ministry/Facility Information

Saint Mary's Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.