Patient Scheduler & Front Desk Concierge

University of Southern California; Las Vegas (NV); On-site; USD 29,000 - 41,000; Full time

Job summary

Keck Medicine of USC seeks a Scheduler in Las Vegas to provide front-desk reception and scheduling support in the Culinary Health Center network. The role requires welcoming patients, verifying eligibility, and coordinating with physicians and staff to ensure smooth visits.

The ideal candidate will have strong customer service skills, medical terminology knowledge, and experience interfacing with diverse teams.

Qualifications

• High school diploma or equivalent.
• Understanding of medical terminology.
• Ability to interview patients and interface with physicians, nurses and other professional staff.

Responsibilities

• Greet patients and check in at the front desk.
• Schedule appointments and verify patient information.
• Answer phones and route calls to appropriate departments.
• Advocate/liaison for patients and continuity of care.

Skills

Customer service

Medical terminology

Interpersonal communication

Front desk

Education

High school diploma or equivalent

Tools

EMR system

Phone system

Job description

Keck Medicine of USC seeks a Scheduler in Las Vegas to provide front-desk reception and scheduling support in the Culinary Health Center network. The role requires welcoming patients, verifying eligibility, and coordinating with physicians and staff to ensure smooth visits.

The ideal candidate will have strong customer service skills, medical terminology knowledge, and experience interfacing with diverse teams.