Patient Access & Scheduling Specialist

University of Southern California; Las Vegas (NV); On-site; USD 30,000 - 43,000; Full time

Job summary

Keck Medicine of USC in Las Vegas is seeking a Scheduler to manage patient appointments and act as the first point of contact at the Culinary Health Center. You will greet patients, answer phones, verify insurance, and perform front desk duties with a focus on courteous service.

The role requires familiarity with medical terminology and teamwork with physicians and nurses to coordinate care. Strong communication skills and reliable patient focus are essential.

Qualifications

• Proficient in medical terminology and patient data handling.
• Experience interacting with physicians, nurses and staff.
• Ability to interview patients and verify identity and eligibility.

Responsibilities

• Schedule patient appointments and verify details with callers.
• Greet patients at front desk and provide courteous reception.
• Answer calls, route to appropriate departments and escalate when needed.
• Register new patients, verify insurance, and assist with registrations.
• Maintain and update electronic medical record tasks and reminders.

Skills

Medical terminology

Customer service

Phone etiquette

Interpersonal skills

Scheduling

Education

High school diploma or equivalent

Tools

EMR

Job description

Keck Medicine of USC in Las Vegas is seeking a Scheduler to manage patient appointments and act as the first point of contact at the Culinary Health Center. You will greet patients, answer phones, verify insurance, and perform front desk duties with a focus on courteous service.

The role requires familiarity with medical terminology and teamwork with physicians and nurses to coordinate care. Strong communication skills and reliable patient focus are essential.