Patient Scheduler - Diagnostic Imaging

Covenant Health; Lubbock (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Covenant Medical Center is seeking an Outpatient Scheduler to coordinate and schedule outpatient radiology and imaging services, ensuring excellent customer service and timely patient access. This role acts as a liaison between patients, provider offices, registration staff, and imaging departments to facilitate accurate scheduling, exam preparation, and clear communication.

We value a patient-focused approach and teamwork.

Qualifications

• Education to meet certification, license or registration requirement.
• Customer service experience and medical scheduling/receptionist experience are preferred.

Skills

Customer service

Scheduling

Education

Certification/licensure/registration requirement

Job description

Description

The Outpatient Scheduler is responsible for coordinating and scheduling outpatient radiology and imaging services while ensuring excellent customer service and efficient patient access. This position serves as a liaison between patients, provider offices, registration staff, and imaging departments to facilitate accurate scheduling, timely communication, and proper exam preparation.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Education to meet certification, license or registration requirement.

Preferred Qualifications

• 2 years of Customer service for Grace Clinic A16.
• 1 year of medical scheduling/receptionist experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.