Patient Scheduler - Diagnostic Imaging

Agence PROvidence; Lubbock (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Covenant Children's Hospital in Lubbock, TX is seeking an Outpatient Scheduler to coordinate and schedule outpatient radiology and imaging services, delivering excellent customer service and efficient patient access. You will act as a liaison among patients, provider offices, registration staff, and imaging departments to ensure accurate scheduling, timely communication, and proper exam preparation.

The role emphasizes teamwork and adherence to protocols to support compassionate care for our

Qualifications

• Education to meet certification, license or registration requirement.
• 2 years of Customer service experience (Grace Clinic A16).
• 1 year of medical scheduling/receptionist experience.

Responsibilities

• Coordinate and schedule outpatient radiology/imaging services with a focus on patient access.
• Serve as liaison between patients, provider offices, registration staff and imaging departments.
• Ensure accurate scheduling, timely communication and proper exam preparation.

Skills

Customer service

Scheduling experience

Education

Certification/licensure requirement

Job description

The Outpatient Scheduler is responsible for coordinating and scheduling outpatient radiology and imaging services while ensuring excellent customer service and efficient patient access. This position serves as a liaison between patients, provider offices, registration staff, and imaging departments to facilitate accurate scheduling, timely communication, and proper exam preparation.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Children's Hosp (Methodist Children's Hosp) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Education to meet certification, license or registration requirement.

Preferred Qualifications:

• 2 years of Customer service for Grace Clinic A16.
• 1 year of medical scheduling/receptionist experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.