Patient Scheduler - Caring, Efficient Scheduling + PTO

Rezolut; City of Syracuse (NY); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

PTO

6 Observed Holidays

Medical, Dental, Vision, Life and more

Job summary

Rezolut Imaging is seeking a Patient Scheduler to deliver exceptional customer service by accurately scheduling appointments and responding to information requests. A self-directed learner with autonomy, excellent communication, and strong attention to detail will thrive in this role.

The position requires collaborating with radiologists, technologists, and referring offices, and handling multi-channel messages within a team-focused environment.

Qualifications

• Excellent verbal and written communication skills with strong attention to detail.
• 1 year of medical scheduling experience preferred.
• Proficiency with computer systems and standard office software.

Responsibilities

• Answer incoming calls and make outgoing calls to schedule, cancel, and confirm appointments.
• Provide the first available appointment by matching patient preferences with scheduling guidelines.
• Collect basic registration, demographic, and insurance information.
• Process multi-channel messages related to patient and physician requests.
• Collaborate with radiologists, technologists, co-workers, patients, and physician offices as needed.

Skills

Communication skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

PC systems proficiency

Job description

Rezolut Imaging is seeking a Patient Scheduler to deliver exceptional customer service by accurately scheduling appointments and responding to information requests. A self-directed learner with autonomy, excellent communication, and strong attention to detail will thrive in this role.

The position requires collaborating with radiologists, technologists, and referring offices, and handling multi-channel messages within a team-focused environment.