Patient Scheduler

Rezolut; City of Syracuse (NY); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

PTO

6 Observed Holidays

Medical, Dental, Vision, Life and more

Job summary

Rezolut Imaging is seeking a Patient Scheduler to deliver exceptional customer service by accurately scheduling appointments and responding to information requests. A self-directed learner with autonomy, excellent communication, and strong attention to detail will thrive in this role.

The position requires collaborating with radiologists, technologists, and referring offices, and handling multi-channel messages within a team-focused environment.

Qualifications

• Excellent verbal and written communication skills with strong attention to detail.
• 1 year of medical scheduling experience preferred.
• Proficiency with computer systems and standard office software.

Responsibilities

• Answer incoming calls and make outgoing calls to schedule, cancel, and confirm appointments.
• Provide the first available appointment by matching patient preferences with scheduling guidelines.
• Collect basic registration, demographic, and insurance information.
• Process multi-channel messages related to patient and physician requests.
• Collaborate with radiologists, technologists, co-workers, patients, and physician offices as needed.

Skills

Communication skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

PC systems proficiency

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

3 days ago Requisition ID: 4123

Salary Range: $23.00 To $25.50 Hourly

Rezolut Imaging is looking for a Patient Scheduler to join our team!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.

Job Summary

The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.

Our ideal teammate:

• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
• Will work under general guidance with some expectation of autonomy.
• Has excellent verbal and written communication skills and strong attention to detail.
• Has the ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.

Essential Functions of a Patient Scheduler

• Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
• Provides the first available appointment by matching patient preferences with specific scheduling guidelines.
• Collects and coordinates accurate basic registration, demographic, and insurance information.
• Processes multi-channel messages related to patient and physician requests.
• Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
• Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

Education and Experience

• High School degree or equivalent
• Minimum of 1 year of prior medical scheduling experience preferred.
• High proficiency of PC systems, tools, and applications.

What We Offer

• PTO for full-time employees
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees