Patient Scheduler

Prairie Lakes Healthcare System; Watertown (SD); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

403(b) retirement plan

Paid time off

Flexible Spending Account

Employee Assistance Program

Education Loan Program

Community discounts

Job summary

Sanford Health Watertown seeks a dedicated full-time Patient Services Clerk to join our front desk team. You will greet patients, verify demographics, answer calls, schedule tests and referrals, and enter orders into the EMR. Prior hospital or medical office experience is preferred.

The wage range is $16.50 - $24.76 per hour, with comprehensive benefits and a 40-hour work week for eligible employees.

Qualifications

• High school diploma or GED required.
• Six months hospital/medical or general office experience required.
• Previous patient registration and computer experience desirable.

Responsibilities

• Greets patients and visitors; verifies birthdate, name, address and phone number.
• Answers telephones, screens, transfers calls, and takes messages for department staff.
• Schedules or reschedules patients and procedures; coordinates referrals and provides appointment cards.
• Provides instruction sheets and explains tests; enters lab and procedure orders into the EMR.
• Orders medical records charts for callbacks and nurse treatments; enters 'failed' appointments into the system.

Education

High school diploma or GED

Job description

Join our team and be a part of our mission to deliver accessible, high-quality, affordable, and compassionate healthcare. Sanford Health Watertown is a non-profit healthcare system serving 10 counties in northeastern South Dakota and west-central Minnesota.

POSITION SUMMARY

Wage Range: $16.50 - $24.76

This full-time position (1.0 status or 40hrs per week) has direct contact with patients, answers telephones, schedules tests, procedures, and referrals. Provides general assistance for physically ill patients and interacts with medical providers.

RESPONSIBILITIES

• Greets patients and visitors; verifies patient's birthdate, name, address, and phone number. Answers telephones, screens, and transfers calls, and takes messages for department staff.
• Schedules or reschedules patients and procedures for all providers, ancillary, and outreach services utilizing computer menu-driven software. Coordinate referral appointments for patients and provide appointment cards for departing patients.
• Provides instruction sheets to patients explaining tests and procedures and gives prescribed test kits. Enter lab and procedure orders into the EMR.
• Orders medical records charts for callbacks and nurse treatments via computer operations. Enters "failed" appointments into the computer upon nursing requests.
• Other duties may be assigned.

JOB SPECIFICATIONS

Education and/or Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience. Six months prior hospital/medical or general office experience is required. Previous patient registration and computer experience are desirable.

BENEFITS

Sanford Health Watertown offers comprehensive benefits for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 403(b)-retirement plan, and generous paid time off to maintain a healthy home-work balance.
Additional benefits for those qualifying include:

• Flexible Spending Account
• Employee Assistance Program for mental health
• Education Loan Program
• Community discounts including the Prairie Lakes Wellness Center

Sanford Health Watertown has a Drug Free Workplace Policy. An accepted offer will require a pre-employment background screening and positive reference check as a condition of employment.