Patient Scheduler

Presbyterian Healthcare Services; Rio Rancho (NM); On-site; USD 23,000 - 35,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

Job summary

Presbyterian Healthcare Services is seeking a part-time Patient Scheduler at Presbyterian Rust Medical Center in Rio Rancho, NM. The role involves coordinating patient scheduling across encounters and ensuring accuracy while delivering an exceptional patient experience.

Requires high school or equivalent and at least nine months in an office, healthcare, or customer service environment; EPIC competency is required after training. Benefits are offered to eligible employees.

Qualifications

• Nine months of work experience in office, healthcare, or customer service required.
• Pass EPIC competency for Registration after Epic Clerical Training.

Responsibilities

• Coordinate patient scheduling for encounters or episodes.
• Maintain accuracy in scheduling to optimize performance.
• Provide excellent patient experience.

Skills

Customer service experience

Office experience

EPIC software familiarity

Education

High school or equivalent

Tools

EPIC Registration

Job description

Location Address:

2400 Unser Blvd SERio Rancho, NM 87124

Compensation Pay Range:

Minimum Offer $16.38

Maximum Offer $25.57

Now Hiring:

Patient Scheduler

Summary:

Build your Career. Make a Difference. Presbyterian is hiring a skilled Patient SchedulerType of Opportunity: Part timeJob Exempt: NoJob is based: Presbyterian Rust Medical CenterWork Shift: Weekday Schedule Monday-Friday (United States of America)

Responsibilities:

• Coordinates the encounter or episode process for our patients and consumers by performing activities related to patient scheduling
• Accuracy in scheduling is paramount in performance
• Responsible for providing excellent patient experience
• Illustrate insurance contract requirement knowledge and use of tools to respond to provider network questions
• Secure prior authorization or referral in applicable situations
• Use on-line tools to validate eligibility of coverage for presenting patients
• Provides comfort rounding and communicates delays with exceptional patient experience tools
• Other duties as assigned

Qualifications:

Academic Preparation:

• High school or equivalent

Experience:

• A minimum of nine (9) months of work experiences in office, healthcare or customer service environment is required.
• Must pass EPIC competency for Registration at completion of Epic Clerical Training class.

Abilities:

• Performs appointment scheduling for patient via the telephone or in person to include testing, procedures and clinician appointments
• Coordinates advanced scheduling visit types to include physicians, APCs, resources and technicians

Pass annual competency exam for all areas of responsibility.

Attend Quarterly MSO meetings.

Attend Staff meetings

Attend Employee Forums

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services