PMG Surgery Scheduler

0001 Presbyterian Hospital; United States; On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Job summary

Presbyterian Rust Medical Center is hiring a Surgery Scheduler to coordinate complex surgical procedures and related pre/post-operative activities. The role emphasizes accurate scheduling, communication with surgeons, patients, and OR staff, and ensuring prior authorizations are in place.

The position requires a high school diploma and at least 18 months of clinical experience, with strong organizational skills and the ability to work under pressure.

Qualifications

• High School Diploma or GED is required.
• Minimum 18 months experience in a clinical setting.
• One-on-one experience with surgeons preferred.
• Strong organizational skills and ability to work under pressure.

Responsibilities

• Develop and maintain positive relationships with providers, patients, and stakeholders.
• Manage complex provider schedules including OR, ASC and clinic schedules.
• Ensure scheduling accuracy and coordinate preoperative studies and clearances.
• Schedule complex surgical procedures (joint replacement, cardio-thoracic, robotic cases, etc.).
• Obtain prior authorizations, certifications, and referrals before procedures.
• Coordinate post-operative follow-ups and maintain schedules.
• Communicate with patients via in person, phone, MyChart or interpreters.
• Assist leadership with provider issues and staffing templates.

Skills

Strong communication

Education

High School Diploma/GED

Job description

Location Address: 2400 Unser Blvd SE Rio Rancho, NM 87124

Compensation Pay Range: Minimum Offer $17.46 Maximum Offer $28.78

Now Hiring: PMG Surgery Scheduler

Summary: Surgery scheduling and coordination are critical components of patient care. It is a complex process of coordinating patients' personal schedules and needs, surgeons' schedules, access to hospital facilities and insurance authorizations. Must have strong communication skills to coordinate with clinic, surgeon, OR, ASC and outside personnel to ensure case accuracy from creation to completion.

Type of Opportunity: Full time

Job Exempt: No

Job is based: Presbyterian Rust Medical Center

Work Shift: Days (United States of America)

Responsibilities

• Develop and maintain positive relationships with providers, patients, and internal/external stakeholders.
• Manage complex provider schedules including OR schedules, ASC schedules and clinic schedules.
• Accuracy in scheduling is paramount in performance
• Ability to schedule complex surgical procedures (et. al. total joint replacement, complex cardio-thoracic procedures, robotic cases, minimally invasive, gynecologic oncology and breast oncology, etc.)
• Ensure prior authorizations/certifications/referrals are in place PRIOR to procedure
• Responsible for collaborating all preoperative studies such as labs, diagnostic studies, physician consults, and clearances for upcoming surgeries and procedures.
• Based on surgeon instruction, determine personnel/equipment required and coordinate with OR / ASC staff.
• Must be highly skilled in verbal communication, problem solving, prioritization and organization.
• The Surgery Scheduler schedules all surgical procedures and assures that all the appropriate clinical and insurance coding information is collected for the surgery.
• Coordinate post-operative follow-up needs within the office. Maintain the daily, weekly, and monthly surgery schedules.
• Manages the issues encountered when daily operational changes take place (add-ons, delays, emergencies, cancellations, etc)
• Able to communicate with patients through various methods (in person, over the phone, MyChart, with the use of an interpreter, etc)
• Assist clinical leadership with provider issues
• Serve as liaison between site staff and department for functions related to role such as provider staffing
• Assist in the creation of provider schedules in a computerized staffing system.
• Assists leadership with operational and standardization efforts as needed
• Assists in the creation and management of provider Epic templates
• Demonstrates CARES behaviors of Collaborate, be Accountable, Respect, Engage and Serve to all whom you encounter.
• Must make daily decisions independently.
• Other support tasks as assigned; may include facilitating meetings, ordering supplies, and coordinating service requests
• All other duties as assigned

Qualifications

• High School Diploma/GED Required
• A minimum of 18 months experience in a clinical setting.
• Previous one on one experience with surgeon/s required
• Requires strong organizational skills
• Must be able to function under pressure while maintaining professionalism
• Familiarity to CPT and ICD-10 coding

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services Here, we’re committed to a different way to make a difference. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, nurses, employees, board members, and volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than one in three New Mexicans. We are part of New Mexico's history and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

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