Patient Scheduler

0090 Presbyterian System Services; United States; On-site; USD 23,000 - 35,000; Part time

Benefits offered by this job

Medical, dental, vision

Wellness rewards program

Gift cards for wellness

Job summary

Presbyterian Healthcare Services is hiring a Patient Scheduler for a part-time role at Presbyterian Rust Medical Center in Rio Rancho, NM. You will coordinate appointments, verify eligibility, and manage scheduling across clinicians while ensuring a positive patient experience.

The position requires a high school diploma and at least 9 months in office, healthcare, or customer service settings, plus EPIC competency following clerical training. Weekday schedule and on-site work are specified.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 9 months of work experience in an office, healthcare, or customer service environment.

Responsibilities

• Coordinate patient scheduling processes to ensure accurate and timely appointments.
• Provide excellent patient experience and respond to provider network questions.
• Obtain prior authorization or referrals when applicable.
• Validate insurance eligibility and manage scheduling across physicians, APCs, and technicians.

Skills

Patient scheduling

Customer service

EPIC competency

Education

High school or equivalent

Tools

EPIC

Job description

Location Address: 2400 Unser Blvd SE Rio Rancho, NM 87124

Compensation Pay Range: Minimum Offer $16.38 Maximum Offer $25.57

Now Hiring: Patient Scheduler

Type of Opportunity: Part time

Job Exempt: No

Job is based: Presbyterian Rust Medical Center

Work Shift: Weekday Schedule Monday-Friday (United States of America)

Responsibilities:

Coordinates the encounter or episode process for our patients and consumers by performing activities related to patient scheduling Accuracy in scheduling is paramount in performance Responsible for providing excellent patient experience Illustrate insurance contract requirement knowledge and use of tools to respond to provider network questions Secure prior authorization or referral in applicable situations Use on-line tools to validate eligibility of coverage for presenting patients Provides comfort rounding and communicates delays with exceptional patient experience tools Other duties as assigned

Qualifications:

Academic Preparation: High school or equivalent Experience: A minimum of nine (9) months of work experiences in office, healthcare or customer service environment is required. Must pass EPIC competency for Registration at completion of Epic Clerical Training class. Abilities: Performs appointment scheduling for patient via the telephone or in person to include testing, procedures and clinician appointments Coordinates advanced scheduling visit types to include physicians, APCs, resources and technicians Pass annual competency exam for all areas of responsibility. Attend Quarterly MSO meetings. Attend Staff meetings Attend Employee Forums

Benefits:

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
• Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.
• Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED.

PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services Here, we’re committed to a different way to make a difference. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, nurses, employees, board members, and volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than one in three New Mexicans. We are part of New Mexico's history and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.