Patient Safety & Quality Improvement Lead

Cleveland Clinic; Beachwood (OH); On-site; USD 58,000 - 88,000; Full time

Job summary

Cleveland Clinic South Pointe Hospital seeks a Safety Quality and Patient Experience Specialist to lead safety, quality and patient experience initiatives across departments. You will drive improvement projects, coordinate with stakeholders and ensure compliance with regulatory standards.

Ideal candidates bring a nursing or related degree with experience in safety and quality programs, plus strong Analytical and teamwork skills. The role is a full-time day position with comprehensive benefits.

Qualifications

• Bachelor’s Degree in Nursing, Healthcare Administration, Business, Engineering or a related field OR five (5) years of Safety, Quality, Patient Experience, Accreditation, Risk, Clinical, or Continuous Improvement experience may suffice
• Minimum one (1) year of related experience with Safety, Quality, Patient Experience, Accreditation, Risk, Clinical, or Continuous Improvement

Responsibilities

• Direct safety, quality, and patient experience work within assigned scope of responsibility.
• Coordinate and implement improvement initiatives using the Cleveland Clinic Improvement Model.
• Coordinate with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization, and experience metrics.
• Participate in engraining the safety, quality, and experience requirements as outlined by regulatory and accreditation bodies.
• Manage performance improvement regarding SQPE with all departments providing patient care.
• Develop meaningful quality assurance and improvement activities with clinical and operations leadership to establish when a deviation in standard practice has occurred.

Skills

Safety leadership

Quality improvement

Project management

Data analysis

Education

Bachelor’s degree in Nursing/related field

Master’s degree

CPPS/CPHQ

RN license

CIC

CPXP

Job description

Cleveland Clinic South Pointe Hospital seeks a Safety Quality and Patient Experience Specialist to lead safety, quality and patient experience initiatives across departments. You will drive improvement projects, coordinate with stakeholders and ensure compliance with regulatory standards.

Ideal candidates bring a nursing or related degree with experience in safety and quality programs, plus strong Analytical and teamwork skills. The role is a full-time day position with comprehensive benefits.