Patient Safety Associate

Mclaren-Health-Care; Detroit (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

McLaren Health Care in Grand Blanc, Michigan, is seeking a patient sitter to observe and monitor assigned patients under the direct supervision of the Registered Nurse, reporting changes promptly and assisting with meals, hygiene and ambulation when appropriate.

The role emphasizes customer service, safety and dignity, requires teamwork with the care team, maintains a healing environment, and may involve accompanying patients to clinical studies.

Qualifications

• Interpersonal and customer service skills emphasized in patient care.
• High school diploma or equivalent required; CPR training desirable.
• Ability to work under supervision of a Registered Nurse.

Responsibilities

• Observes and monitors patient behavior under RN supervision.
• Reports any changes in patient condition promptly to the RN.
• Assists with meals, bed making and basic hygiene as needed.
• Helps with ambulation when appropriate and supports a healing environment.
• Maintains patient safety and privacy; supports care team during procedures.

Skills

Interpersonal skills

Customer service

CPR (desirable)

Education

High school diploma or equivalent

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.

The sitter is a member of the patient care team that under the direct supervision of the Registered Nurse observes and monitors the assigned patient’s behavior. The sitter will immediately report any changes in behavior to the RN. The sitter may be delegated duties by the RN to assist with basic care requirements which may include assisting with meals, bed making, and basic hygiene needs. The sitter may also assist staff to ambulate the patient if appropriate. The sitter position necessitates contact with health care providers, patients and families thus warranting interpersonal and customer service skills that promote a healing environment. The sitter helps the healthcare team attain the goal of maintaining a safe environment for the patient who is thought to have the potential to cause injury to themselves or others.

Responsibilities:

• Demonstrates an understanding of and a commitment to customer service values of respect, courtesy, ownership, privacy, professionalism and responsiveness.
• Collaborates and cooperates with care team members to deliver quality, compassionate care to the patient and family.
• Maintains a healing environment. Demonstrates sensitivity to patient comfort and privacy. Ensures that the patient’s dignity is preserved.
• Maintainsa safe environment at all times and intervenes when suspecting a patientis in danger of hurting themselves or others while calling out forassistance. The sitter may not leave the patient’s room without approvaland/ or coverage. If the sitter is asked to leave the room temporarilywhile the patient receives care, he/she is to wait outside the door sothat he/she can resume duty without delay. If the patient’s visitor asks that the sitter leave the roomtemporarily, the sitter first must obtain RN approval.
  • a) Ifthe patient is restrained, the sitter may not remove or adjust therestraints. He/she is to notifythe RN if the patient complains of discomfort or attempts to remove therestraint(s).
  • b) Ifthe patient is mobile, the sitter will ensure the appropriate assistanceis available prior to ambulation. The sitter will reinforce with the patient not to get out of bedor ambulate without assistance.
• Accompanies patient(s) for clinicalstudies, documents pertinent data for observations and notifiesappropriate nursing personnel when necessary.
• High school diploma or equivalent.
• Completion of a formal CPR course desirable.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Requisition ID: 26004592
• Daily Work Times: 7am-3:30pm
• On Call: No

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.