Patient Revenue Cycle Coordinator

Ohio State University; United States; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and 11 holidays

State retirement plan

Job summary

The Ohio State University is seeking a Patient Revenue Cycle Coordinator at the Wilce Student Health Center in Columbus to support ambulatory care and revenue-cycle activities. You will handle insurance registration, patient check-in, explain billing, collect co-pays, post payments, and help patients with account questions.

Candidates should have a high school diploma and 1 year of relevant experience; a bachelor’s in related fields is preferred.

Qualifications

• High School diploma or GED required; 1 year of relevant experience.
• Bachelor’s degree in Accounting, Business Administration, HIM or related field; 2–4 years of relevant experience; strong written and verbal communication and customer service skills.

Responsibilities

• Manage insurance registration and patient check-in processes.
• Explain billing to patients and collect co-payments; post payments and allocate funds.
• Verify active insurance information; coordinate patient billing and reimbursement.
• Assist patients with questions regarding accounts and coverage; monitor aged accounts.
• Review aged patient accounts before submission to the University Bursar for collections.

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title: Patient Revenue Cycle Coordinator Department: Student Life | Student Health Services. As a member of the Student Health Services Revenue Cycle team provides support for an ambulatory care facility with more than 20 providers and a variety of ancillary services; facilitates insurance registration and patient check-in process, explains billing process to patients; collects co-payments and charges for service rendered; posts payments collected and facilitates deposit of funds; verifies active insurance information on file; proactively monitors daily appointments to ensure patients are enabled to use kiosks when appropriate; ensures demographic information on file is accurate, complete and up-to-date; facilitates completion of necessary patient forms and distributes to appropriate departments; coordinates patient billing and reimbursement; responsible for all functions that involve and effect reimbursement for patients, including accounts receivable and collections management, posting and allocating payments and communicating with patients; assists patients with questions regarding account information and insurance coverage; reviews aged patient accounts to ensure appropriate patient accounts and reimbursement action(s) have been taken before submission to Office of the University Bursar for collections.

MINIMUM QUALIFICATIONS Required: High School diploma or GED: 1 year of relevant experience. Desired: Bachelor’s degree in Accounting, Business Administration, HIM or related field, or an equivalent combination of education and/or experience; 2-4 years of relevant experience; excellent written and verbal communications skills and customer service experience; knowledge of insurance terminology, insurance claims, accounting/business practices; Proficiency in Microsoft Excel, Word, RealMed or other electronic claims processing software; significant experience in processing third party insurance claims in clinic or ambulatory care facility; familiarity with electronic health record systems and practice management systems; ICD diagnostic coding, CPT codes and benefit determination/prior authorization; experience with computerized accounting systems.

Additional Information: Targeted hiring range is $16.65 to $21.77/hr. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.

Career Roadmap Designation: https://hr.osu.edu/career-roadmap/ Function: Finance Sub Function: Revenue Cycle Services Career Level: Technical 2. Qualified candidates may be asked to complete a pre-employment physical including a drug screen and background check. Ohio State will not sponsor applicants for work visas for this position.

Office of Student Life Mission Statement: The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location: Wilce Student Health Center (0294) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues. Review the Frequently Asked Questions for details on using Workday and submitting your application.