Patient Resources & Revenue Cycle Specialist

CHAS Health; United States; On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Annual milestone bonus

Health coverage

401(k) match

PTO 6 weeks

Tuition assistance

Student loan repayment

Childcare reimbursement

CME/license fee reimbursement

Job summary

CHAS Health is seeking a Patient Resources Coordinator to provide administrative support to the Patient Resources and Revenue Cycle teams. You will help process Sliding Fee Discount documentation, support billing operations, and ensure accurate insurance information capture within the EMR.

The role requires strong computer skills, excellent communication, and a commitment to quality service in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a healthcare or customer service setting is preferred.
• Experience working with medical insurance or billing process is preferred.
• Experience working directly with patients or customers is preferred.
• Experience with electronic medical records (EMR) is preferred.

Responsibilities

• Processes and maintain documentation related to CHAS Health’s Sliding Fee Discount Program in accordance with retention policies.
• Supports billing department operations by managing incoming faxes and mail and printing claims and statements as needed.
• Reviews and work reports to ensure the integrity of the sliding fee discount program and accurate capture of patient insurance information.
• Applies the Patient Resources Coordinator schedule template within the CHAS Health electronic medical record (EMR) system.
• Assists with managed care plan and provider selection processes, including submitting and faxing change requests and scanning and storing related documentation.
• Performs limited Patient Resources Coordinator (PRC) duties, such as providing dental treatment plan estimates to patients.
• Performs other duties as assigned, in alignment with CHAS Health’s Mission and Core Values.

Skills

Computer skills

Verbal communication

Written communication

Customer service

Time management

Organization

Multitasking

Education

High school diploma or equivalent

Tools

EMR systems

Job description

CHAS Health is seeking a Patient Resources Coordinator to provide administrative support to the Patient Resources and Revenue Cycle teams. You will help process Sliding Fee Discount documentation, support billing operations, and ensure accurate insurance information capture within the EMR.

The role requires strong computer skills, excellent communication, and a commitment to quality service in a fast-paced healthcare environment.