Patient Representative - Oncology

Hartford HealthCare; Meriden (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Hartford HealthCare's Cancer Institute seeks a Patient Representative in Medical Oncology to handle scheduling, billing, and precertifications, while triaging calls from patients, physicians, and insurers. This role upholds patient confidentiality and supports a busy oncology clinic within a statewide network.

The position is based at 435 Lewis Avenue - Midstate Med, with Monday–Friday shifts across Hartford HealthCare locations.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum of three (3) or more years of medical administrative experience.

Responsibilities

• Schedule appointments and coordinate patient flow.
• Call pharmacies, bill patients and verify precertifications.
• Triage phone calls from patients, physicians and insurance companies.
• Maintain patient and business confidentiality to ensure needs are met.

Skills

Medical admin experience

Education

High school diploma or equivalent

Some college

Job description

Location Detail: 435 Lewis Avenue-Midstate Med (10123)

Shift Detail: Monday-Friday

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services– all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology.

The Patient Representative in Medical Oncology is responsible for full range of administrative support in a medical office setting providing duties from scheduling appointments, calling pharmacies, billing patients and verifying precertification’s to triaging phone calls from patients, physicians and insurance companies, while maintaining patient and business confidentiality to ensure that the needs of patient are met. Other duties maybe assigned to meet the needs of the department.

Qualifications

Experience

• High school diploma or equivalent. Some college preferred.


• A minimum of Three (3) or more years of medical administrative experience

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters.

And this is your moment.