Patient Representative

ivyrehab; Hopewell Junction (NY); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Full benefits package

Paid time off

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab is seeking a Patient Representative for the Hopewell Junction, NY area. This PRN, 24 hours per week position involves greeting patients, scheduling, answering calls, and assisting with insurance verifications and payments.

Work closely with clinicians to support excellent patient experiences and clinic performance while benefiting from a collaborative team and clear growth opportunities.

Qualifications

• 1+ years of administrative experience in a healthcare setting preferred.
• Proficiency in MS Office (Excel, Word, Outlook).
• Strong time management and multitasking abilities.
• Self-motivated with a drive to exceed patient expectations.
• Flexible attitude with fluctuating workloads.
• Desire to learn and grow within the team.
• Commitment to delivering exceptional patient outcomes.

Responsibilities

• Greet and check-in patients to ensure a smooth visit.
• Schedule and coordinate patient appointments.
• Answer incoming calls and assist patients with inquiries.
• Verify insurance coverage and obtain necessary authorization.
• Collect payments and process new patient information.
• Support clinic operations to maintain optimal performance.

Skills

Administrative experience

MS Office

Time management

Multitasking

Self-motivation

Learning mindset

Patient-focused care

Tools

Microsoft Office

Job description

State of Location:

New York

Position Summary:

Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Job Description:

Patient Representative - 24 hours/week (PRN)

Hopewell Junction, NY

$20-22/hr

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.

• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.

• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.

• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.

• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

• 1+ years of administrative experience in a healthcare setting is preferred.

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

• Great time management and ability to multi-task in a fast-paced environment.

• Self-motivated with a drive to exceed patient expectations.

• Adaptability and positive attitude with fluctuating workloads.

• Self-motivated with the eagerness to learn and grow.

• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com