Patient Representative

ivyrehab; Greenwich (CT); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Full benefits package starting month 1

Paid holidays

Bonus incentive opportunities

Generous PTO

Job summary

Ivy Health in Old Greenwich, CT is seeking a Part-Time Patient Representative (20 hours/week). The role supports clinicians by greeting patients, scheduling appointments, handling calls, and verifying insurance to ensure smooth clinic operations.

Join a team focused on exceptional patient care across therapy services, with opportunities for growth within a welcoming environment. On-site role with competitive pay and benefits starting within the first month.

Qualifications

• 1+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and multitasking in a fast-paced environment.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and manage calendar.
• Answer incoming phone calls and assist patients.
• Verify insurance coverage and obtain necessary authorizations.

Skills

Administrative experience

Time management

multitasking

Tools

Microsoft Office

Excel

Word

Outlook

Job description

State of Location

Connecticut

Position Summary

Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Job Description

Location: Old Greenwich, CT

Rate: $18-20/hr

Patient Representative

Part-Time, 20 hours/week

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Why Choose Ivy?

• Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
• Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

Incentives Galore

• Eligibility for full benefits package beginning within your first month of employment.
• Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications

• 1+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.