Patient Representative

Ivy Rehab Network; Plainview (NY); On-site; USD 26,174 - 28,929; Part time

Benefits offered by this job

Best Employer recognition

Professional development opportunities

Eligibility for full benefits package

Generous PTO plans

Bonus incentive opportunities

Job summary

Ivy Rehab Network is seeking a part-time Patient Representative in Plainview, NY. This role is vital to ensuring exceptional patient experiences through greeting patients, scheduling appointments, and more. Ideal candidates will have administrative experience in healthcare, with proficiency in Microsoft Office and great time management skills.

The position offers competitive pay of $19–21 per hour with extensive professional development opportunities and a supportive work environment.

Qualifications

• 1+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.

Responsibilities

• Greeting and checking-in patients.
• Scheduling appointments and answering phone calls.
• Verifying insurance coverage and collecting payments.

Skills

Administrative experience

Microsoft Office proficiency

Time management

Self-motivated

Adaptability

Job description

Position Summary

Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world‑class customer service. Responsibilities include greeting and checking‑in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorizations, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Location

Plainview, NY

Job Details

Patient Representative – 20 hours/week (Part‑Time)

Salary: $19–21 per hour

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best‑in‑class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications

• 1+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi‑task in a fast‑paced environment.
• Self‑motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self‑motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.