Patient Relations Specialist - Warm Front Desk Experience

Mountain State Oral & Facial Surgery; Pineville (LA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

$2,000 Sign on Bonus

Low-cost medical insurance

Zero-premium dental and vision insurance

401(k) with company match

Generous PTO and paid holidays

Job summary

Mountain State Oral & Facial Surgery is seeking a dedicated Patient Relations Specialist to join our team in Pineville, Louisiana. This role involves delivering exceptional customer service, scheduling appointments, and ensuring a welcoming environment for patients.

The ideal candidate will have strong communication skills, attention to detail, and a commitment to providing compassionate care. Experience in healthcare or patient relations is preferred. Join us for a rewarding career focused on improving patient experiences.

Qualifications

• Previous experience in healthcare or patient relations strongly preferred.
• Commitment to ongoing training and adherence to company policies.
• Ability to sit, squat, bend, and twist frequently.

Responsibilities

• Delivers customer service support to patients.
• Schedules appointments and handles check-in/out procedures.
• Collects payments from patients and maintains workspace clean.

Skills

Strong interpersonal and communication skills

Excellent organizational skills

Proficiency in computer systems

Ability to maintain confidentiality

Team-oriented and adaptable

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Electronic medical records (EMR)

Scheduling software

Job description

Mountain State Oral & Facial Surgery is seeking a dedicated Patient Relations Specialist to join our team in Pineville, Louisiana. This role involves delivering exceptional customer service, scheduling appointments, and ensuring a welcoming environment for patients.

The ideal candidate will have strong communication skills, attention to detail, and a commitment to providing compassionate care. Experience in healthcare or patient relations is preferred. Join us for a rewarding career focused on improving patient experiences.