Patient Experience Coordinator

Mountain State Oral & Facial Surgery; Teays Valley (WV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Uniform allowance

Paid time off

Employee Assistance Program

Continuing education opportunities

Job summary

Mountain State Oral & Facial Surgery in Teays Valley, WV, is seeking a dedicated Patient Relations Specialist to enhance patient care and administrative support. The role involves delivering customer service, scheduling appointments, and handling patient check-in and payments.

The ideal candidate will possess strong communication skills, attention to detail, and the ability to confidentially manage patient information. A high school diploma is required; previous healthcare experience is preferred. Engage in a rewarding environment with various benefits, including paid time off and a uniform allowance.

Qualifications

• Strong interpersonal and communication skills.
• Excellent organizational skills with attention to detail.
• Ability to maintain confidentiality.

Responsibilities

• Deliver customer service support to patients.
• Schedule appointments and handle check-in/check-out.
• Collect payments and maintain a clean workspace.

Skills

Interpersonal and communication skills

Organizational skills

Proficiency in electronic medical records (EMR)

Confidentiality maintenance

Teamwork in fast-paced environments

Adherence to company policies

Education

High school diploma or equivalent

Associate degree or higher preferred

Job description

Mountain State Oral & Facial Surgery in Teays Valley, WV, is seeking a dedicated Patient Relations Specialist to enhance patient care and administrative support. The role involves delivering customer service, scheduling appointments, and handling patient check-in and payments.

The ideal candidate will possess strong communication skills, attention to detail, and the ability to confidentially manage patient information. A high school diploma is required; previous healthcare experience is preferred. Engage in a rewarding environment with various benefits, including paid time off and a uniform allowance.