Patient Relations Rep II PRN - Front Office - FPG OB/GYN, Sarasota

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a PRN administrative support member for the OBGYN department. The role involves patient scheduling, check-in/out, and follow-up tasks, acting as liaison between physicians, patients, facilities, and insurers, and handling collections at checkout.

The position requires high school diploma or equivalent, strong data entry skills, and a professional, courteous attitude. Ongoing onboarding and background screening are required.

Qualifications

• Requires computer, keyboard and data input skills.
• Requires pleasant and professional demeanor.
• Requires skill in establishing and maintaining effective working relationships.
• Requires demonstrated initiative and self-direction.
• Requires ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Requires dependability/reliability.

Responsibilities

• Handle patient scheduling, check-in, checkout and follow-up activities.
• Act as liaison between physician, patient, facility and insurance company.
• Manage collections of monies from patients at checkout.
• Adhere to all compliance standards and maintain patient confidentiality.

Skills

Computer skills

Professional demeanor

Interpersonal skills

Initiative and self-direction

Multitasking

Dependability

Education

High School Diploma, GED or Certificate

Tools

EHR/EMR

Job description

Department

OBGYN307

Job Summary

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization's Mission, Vision, and Values. Behaviors and attitude support achievement of the system's goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

PRN position is set pay rate of $18.25/hr.

Required Qualifications

• Require computer, keyboard and data input skills.
• Require pleasant and professional demeanor.
• Require skill in establishing and maintaining effective working relationships.
• Require demonstrated initiative and self-direction.
• Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Require dependability/reliability.

Preferred Qualifications

• Prefer a minimum of one (1) year of experience in a physician office.
• Prefer a professional, neat appearance with strong oral and written communication skills.
• Prefer basic knowledge of third party payers.
• Prefer knowledge of EHR/EMR.
• Prefer knowledge of medical terminology.
• Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
• Prefer some college or vocational training.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

*Please note that a copy or photo of your High School Diploma or GED is required prior to start - or transcripts showing date of completion/graduation (this is collected during our onboarding process).

PRN position to fill in as needed.

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/