Patient Registration Specialist I

Community-Health-Center-of-Southeast-Kansas; Humboldt (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

Community Health Center of Southeast Kansas is seeking a Registration Clerk to support clinical services by ensuring accurate patient demographics and insurance data, enabling smooth processing of accounts.

You will greet patients, verify coverage, collect payments, and assist with financial aid while coordinating with care teams. This on-site role requires strong data entry and confidentiality in a busy clinic setting.

Qualifications

• High School diploma or equivalent required.
• Experience in a clinic, healthcare setting, or call center preferred.
• Complete Registration Clerk I competency checklist within 6 months of hire.
• Complete MOAB de-escalation training within 6 months of hire.
• BLS certification through the American Heart Association within 90 days of hire.

Responsibilities

• Provide exceptional customer service when checking patients in and out and scheduling follow-ups.
• Oversee waiting area, coordinate patient flow, and report issues to Practice Management.
• Obtain updated demographics, consents, and other necessary documentation; maintain patient information.
• Verify insurance coverage, identify co-pays or out-of-pocket costs, and collect necessary information to prevent denials.
• Collect and process patient payments and reconcile postings.
• Discuss financial assistance options and ensure applications are complete and processed.
• Connect patients with clinic resources such as translation, benefits, or engagement services.
• Follow clinic opening and closing procedures; secure the building when appropriate.
• If working in Behavioral Health Registration add behavioral case managers to all appointments.

Skills

Customer service

Communication skills

HIPAA compliance

Computer literacy

EHR proficiency

Data confidentiality

Education

High School diploma or equivalent

Job description

Community Health Center of Southeast Kansas is seeking a Registration Clerk to support clinical services by ensuring accurate patient demographics and insurance data, enabling smooth processing of accounts.

You will greet patients, verify coverage, collect payments, and assist with financial aid while coordinating with care teams. This on-site role requires strong data entry and confidentiality in a busy clinic setting.