Patient Registration Clerk I — Front Desk & Access Support

Community-Health-Center-of-Southeast-Kansas; Iola (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

The Community Health Center of Southeast Kansas (CHC/SEK) is hiring a Registration Clerk to support clinical services. You will verify demographics and insurance information, and assist patients at check-in and check-out while delivering friendly, patient-focused service.

Responsibilities include managing patient flow, collecting payments, and coordinating with practice management. Strong computer skills and HIPAA compliance are essential for success.

Qualifications

• Experience in clinic, healthcare setting, or call center preferred.
• Registration duties require integrity, accuracy, and confidentiality.
• Ability to complete competency checklists and trainings within specified timelines.
• Basic math skills and familiarity with healthcare documentation.

Responsibilities

• Provides exceptional customer service during patient check-in/out and scheduling.
• Oversee waiting area, coordinate patient flow, and report issues to Practice Management.
• Obtain and update patient demographics, insurance, and payer information.
• Verify insurance coverage, collect co-pays, and prevent claim denials.
• Process patient payments and reconcile postings.
• Discuss financial assistance options and ensure applications are complete.
• Connect patients with translation, benefits, or engagement services.
• Follow clinic opening/closing procedures and secure the building.

Skills

Customer service

Communication

HIPAA compliance

Microsoft Office

Electronic Health Records

Attention to detail

Teamwork

Tools

EHR software

Job description

The Community Health Center of Southeast Kansas (CHC/SEK) is hiring a Registration Clerk to support clinical services. You will verify demographics and insurance information, and assist patients at check-in and check-out while delivering friendly, patient-focused service.

Responsibilities include managing patient flow, collecting payments, and coordinating with practice management. Strong computer skills and HIPAA compliance are essential for success.