Patient Access Specialist I

Chcsek; Pittsburg (KS); On-site; USD 28,000 - 38,000; Full time

Job summary

Community Health Center of Southeast Kansas (CHC/SEK) is seeking a Registration Clerk to support clinical services by ensuring patient demographics, insurance and payer information are accurate at check-in. The role may vary by clinic site and aims to prevent barriers to care.

Responsibilities include greeting patients, guiding them through intake, verifying coverage, collecting payments, and directing questions to appropriate teams.

Qualifications

• High School diploma or equivalent.
• Experience in clinic, healthcare setting, or call setting preferred.
• Complete Registration Clerk I competency checklist within 6 months of hire.
• MOAB de-escalation training within 6 months of hire.
• BLS through American Heart Association within 90 days of hire.

Responsibilities

• Provides customer service when checking patients in/out and answers questions.
• Oversee waiting area, coordinate patient flow, report issues.
• Verify and update patient demographics and insurance information.
• Collect co-pays and payments, post accurately, reconcile records.
• Ensure confidentiality and HIPAA compliance.

Skills

Customer service

Communication

HIPAA/Confidentiality

Computer literacy

Education

High School diploma or equivalent

Tools

Microsoft Office

EHR/EMR systems

Job description

Community Health Center of Southeast Kansas (CHC/SEK) is seeking a Registration Clerk to support clinical services by ensuring patient demographics, insurance and payer information are accurate at check-in. The role may vary by clinic site and aims to prevent barriers to care.

Responsibilities include greeting patients, guiding them through intake, verifying coverage, collecting payments, and directing questions to appropriate teams.